
Privacy Policy
Focus Global Supply - Privacy Policy
1. Introduction
At Focus Global Supply, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us through our website and SMS services.
2. How We Collect Your Information
We collect personal information through the following methods:
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SMS Consent Form: When you opt in via the consent form on our website, we collect your name and phone number for SMS communication.
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Website Interactions: When you place an order or contact us, we collect necessary information to provide our services.
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Customer Support: When you communicate with us via phone, email, or chat, we may collect details to assist you.
3. Information We Collect
The personal information we collect includes:
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Name
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Phone number
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Email address
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Order details and purchase history
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Any additional information provided in communications
4. How We Use Your Information
We use your information for:
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Processing Orders: To complete transactions and fulfill your requests.
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Customer Support: To respond to inquiries and provide service updates.
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Notifications: To send order updates and important service-related messages.
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SMS Communications: To send messages to users who have opted in via our website’s consent form.
5. SMS Communications & Consent
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By opting in through our SMS consent form, you agree to receive messages from Focus Global Supply related to orders, notifications, and customer support.
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We do not share, sell, or distribute SMS opt-in data or phone numbers to third parties or affiliate companies for marketing purposes.
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You may opt out at any time by replying STOP to any SMS message.
6. Data Protection & Security
We use security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed 100% secure.
7. Sharing of Information
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We do not share or sell your personal information to third parties for marketing purposes.
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We may only share your data with trusted service providers when necessary to complete transactions or provide customer support.
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SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically.